FAQ: we help navigating decisions when life is changing

We can offer services in person if you are 150 miles from 92037 (Within US).

Jay’s Heart offers you time to understand your healthcare options, to ask questions, to have your risk assessed, and to ensure efficiency in other medical appointments.  We will help you untangle the confusion that can result from seeing a physician or receiving complicated information.  We will guide you through options for healthcare and help you make decisions that work for you.  We can risk assess you before you consent for surgery or a procedure.   We can also help you create a list of questions to ask your doctor at your next appointment.  

Reach out through our website to ask a question or get clarification on our services.  

Reach out through our website to ask a question or get clarification on our services.  Submit your language request, and we will work with a translation service for your care.

Jay’s Heart is not currently accepting insurance.  

A written payment agreement  will be offered following the 15 minute free discovery phone call where we ensure we are a good fit for you and can support your need.  

It depends on the nature of your services.  Your request will be screened by a physician or nurse.  Your appointment will be assigned to a team member who is a  physician or nurse.  There will be opportunity to speak to our staff surgeon as needed.  

Jay's Heart will not refill or provide new prescriptions.  We cannot change your medication regimen, but we can offer a list of questions about your medications for your doctor.  

Jay's Heart is not a replacement for your physician team.  We still recommend that you keep all of your regularly scheduled appointments.  Use Jay's Heart to help you navigate your physician appointments!